Policies - Return/Privacy/etc.
Limited Warranty 
The warranty and return policy for all products sold hereunder (the “Products”) is determined by the original equipment manufacturer and/or supplier. All products sold by Howell Pipe & Supply / Howell Valve ( Howell ) are warranted only to the extent of the manufacturer’s / supplier’s warranty, and only to purchasers (“Buyers”) for use in their business in Canada. Products are warranted against defects in workmanship or materials in accordance with the individual manufacturer’s warranty policy. Manufacturers of certain Products, such as fasteners, do not provide a warranty period. Any part which is determined by Howell to be defective in material or workmanship and returned to a Howell  branch or authorized service location as Howell designates, shipping costs prepaid, will be repaired or replaced, at Howell's sole option, as the Buyer’s exclusive remedy.

Sales Tax
Howell Pipe & Supply is required to charge goods and services tax and applicable provincial sales tax for items shipped within Canada unless a sales tax exemption certification has been provided. When ordering, please provide any valid exemption certificate.

Sales Policy
Prices are subject to change without notice. Quotations on large quantities are available on request.

Return Policy
Any cancellation or return must be approved by Howell Pipe & Supply, be accompanied by proof of purchase, and Howell's Return Authorization Number. Products may be   subject to restocking and other charges. Any returns due to shipping errors, damage or loss must be reported to Howell immediately. For returns not related to damage or loss, Product must be returned within 30 days of shipment and be in resaleable condition. Returns can be made to any Howell branch. Howell will only accept returns on Products shown in its catalogue (unless for damage). Some exceptions may apply. Returns may not be accepted for some special order products.

Privacy Statement
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

   

 

Copyright ©  Howell Pipe & Supply
 Contact info: Sales@howellvalve.com
Phone:  1 888 469-3557 
Fax:  1 866 469-3550